Frequently Asked Questions
Everything you need to know about your Mambobaby shopping experience.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 5-10 business days. Shipping is free on all orders over $75, while a flat rate of $5.99 applies to smaller orders.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached. Please use our online portal to start your return process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Mambobaby accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled fabrics, and we work exclusively with certified fair-trade factories.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.